Help
Support
We're here to help with your Usetally account, your quotes, invoices and receipts, payments, and connected AI assistants.
Contact us
- Email: ibroakoss@gmail.com. We'll reply by email.
- In the app: signed in, open Ideas & help to message the Usetally team. Replies arrive there and by email.
- For anything about a payment, include the invoice or receipt number. Never send us passwords or payment provider secret keys.
AI assistants (ChatGPT, Claude, Grok)
- Connect: add the Usetally app or connector in your assistant, sign in to Usetally, choose your business, and choose View only or Full access. Step-by-step instructions are in the app under Settings → AI & MCP.
- Disconnect: in Usetally, Settings → AI & MCP → Disconnect. Access ends straight away. You can also remove Usetally in your assistant's own settings.
- Can't create or send? The connection may be View only, or your team role may need approval to send. Disconnect and connect again with Full access, or ask your account owner.
- For developers: server details, sign-in and the full tool list are in the MCP documentation.
Your account and data
- Download a copy of your data, or delete your business or account, in Settings → Privacy & data.
- Read our Privacy Policy, Terms of Service, Data Processing Agreement and sub-processors.